Our contact details:

Business name: Puddy Muddle

Name: Emma Hanson

Address: 26 Stanier Way, Hedge End, Southampton, Hampshire,

SO30 2XF

Phone number: 07545093497

Email address: emma.hanson28@icloud.com

 

Puddy Muddle will only collect, use and store your personal information in support of the Puddy Muddle business.  We will not disclose personal information to any third party other than those directly supporting the business as listed below in this privacy policy.

 

Puddy Muddle may collect the following information about you in support of our business:

Name

Address

Email Address

Contact telephone number

 

Puddy Muddle is committed to protecting the privacy of all users of our website www.puddymuddle.com.  The following explains how we will collect, use and store your information.

 

We will collect your information:

• When you place an order through www.puddymuddle.com.

• When you submit an enquiry through the website or contact me directly with an enquiry.

 

We will use your personal information for the following purposes:

• to send you your order

• to contact you about an order (in the event of an unforeseen issue)

• to send you information about future products and services, unless you contact me asking me to delete your personal information off my mailing list

• to contact you for your views about our products and services

 

We will store your personal information on a password protected database, retaining it for a period of approximately 24 months unless you ask us to erase your information.

 

Disclosure of your personal information to third parties:

 Puddy Muddle will not share your personal information with any third party except the following:

• Wix.com Ltd, for the purpose of hosting www.puddymuddle.com and processing orders.

• Wix Payments (payment provider and part of Wix.com Ltd), for the purpose of processing payments for products ordered through www.puddymuddle.com 

(To view Wix’s privacy policy, follow this link:  About Privacy | WIX )

• Royal Mail, for the purpose of arranging delivery of the products you have ordered through www.puddymuddle.com.

 

Your data protection rights:

Under data protection law, you have rights including:

• Access – you have the right to ask us for copies of your personal information.

• Rectification – you have the right to ask us to rectify personal information that you think is accurate.  You also have the right to ask us to complete information you think is incomplete.

• Erasure – you have the right to ask us to erase your personal information in certain circumstances.

• Restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Object to processing – you have the right to object to the processing of your personal information in certain circumstances.

 

If you make a request, we have one month to respond to you.  Please contact me via the contact details at the start of the privacy policy.